Simple Restroom Management – by SMS

The Problem – Reputational Impact

Dirty restrooms are bad for business.

94% of U.S. adults would avoid a business in the future if they encounter an unclean restroom.  Harris Interactive 2011

Checklists on the wall are ineffective and do not get the issue fixed quickly.

The Solution – Immediate Guest Feedback

Guests send an anonymous, SMS about the specific issue (maybe with photo). Staff receive an alert via email or text, and their actions are then tracked to ensure the issue is fixed quickly. The guest is thanked and the feedback loop is closed.

No checklist, no dirty restroom, no impact to reputation.

Replace the manual checklist for your restrooms with a mobile phone based tool, that allows guests to send a quick alert and for staff to manage their inspections.

• Keep restrooms clean.
• Lower maintenance costs.
• Increase guest satisfaction.
• Maintain brand equity.
• Track all issues.
• Thank the guest.

Any facility that has public or private, temporary or permanent restrooms – that wants to lower maintenance costs and improve guest satisfaction.

• Office buildings.
• Shopping malls.
• Hotels and restaurants.
• Attractions and events.
• Parks and Recreation.
• Hospitals and clinics.